For Jacksonville to be an economically, culturally, and socially vibrant city for everyone, we must do all that we can to ensure that our children are able to reach their full potential. We have a shared responsibility to build the health and well-being of our next generation and secure a better future for our city. Healthy, nurturing, and supportive environments and experiences in childhood lay a stable foundation for lifelong health and development.

Our Mission, Vision and Values

Our mission is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Our vision is that children grow up connected to their own families, supported by families and embraced by the community; that children have the opportunity to achieve in school and to learn to be productive citizens; and that citizens of Duval and Nassau counties, organizations and agencies recognize that child protection is a community responsibility and represents the best interests of all county residents.

Case Management Organizations

 As the lead agency in Northeast Florida, FSS is responsible for administering, outsourcing and managing its services to the community, both directly and indirectly, in partnership with other local case management organizations (CMOs).

We collaborate with Daniel Kids, Jewish Family & Community Services and the National Youth Advocate Program to provide services that impact hundreds of at-risk children and their families every day. Our Nassau service center provides direct services to children and families in Fernandina Beach, Amelia Island, Hilliard, Callahan, Yulee, Bryceville and surrounding areas.

Together, we provide a comprehensive system of care to keep children safely in their homes. We mobilize to stabilize families without the need of intrusive and costly interventions.