POSITION TITLE: MEDICAL OFFICE SPECIALIST

Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team!

POSITION SUMMARY

The Medical Office Specialist is often the first person that interacts with patients when they walk into the office. The MOS should provide excellent customer service, show empathy, and exude a willingness to do anything they can to meet a patients’ needs. The MOS is also expected to maintain composure in stressful situations, and should always act professionally. 

MINIMUM REQUIREMENTS

CREDENTIALS, EXPERIENCE AND ABILITIES:

• 1 year of experience working with patients in either a hospital or office setting (preferred, but not required).
• Certified Medical Assistant (CMA) credential is preferred, but not required.
• Must possess a High School Diploma or GED.
• Must maintain HIPAA compliance when accessing Personal Health Information (PHI).
• Must be able to perform physical duties when necessary.
• Must have excellent communication skills, both verbal and written.
• Must be able to prioritize tasks and work efficiently as part of a team.

BENEFITS (FULL-TIME EMPLOYEES)

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K Retirement Plan
• Life Insurance
• Short- and Long-term disability
• Profit Sharing
• Supplemental Insurance
• Education and Tuition Reimbursement funding
• Initial Uniform Allowance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Volunteer Time Off (VTO)
• Paid Holidays