Lancer Management Company, a division of Lancer is dedicated to providing exceptional coverage as well as a broad range of services. Lancer provides a professional work environment as well as an excellent benefits package. We are looking for a career minded service-oriented professional to become a part of our team.
· Answer incoming calls and e-mails
· Review, print and distribute or forward incoming service e-mails
· Enter agent submissions into system
· Review and send Loss Run requests
· Greet and assist visitors
· General clerical duties as requested
Experience and Requirements
· Excellent communication and customer service skills
· Microsoft Office experience
· High School diploma or equivalent
· Multi-tasking skills required.
We started out as "The Bus Guys," and we will always be proud of our roots. After all, Bus insurance is the core of our business. But over the last 30 plus years, the Lancer network has grown to include a broad range of commercial insurance products, including:
So, whether your business is on Main Street, in the surface mines and quarries across America, or traveling the roadways or waterways from sea to shining sea, we can help.
Ask our customers and they'll tell you — we're a nationwide company with a small-town feel. We have over 400 employees in offices spanning the country — New York, Florida, Ohio, Texas and Washington. We're licensed and writing business in all 50 states, plus Washington D.C. and Puerto Rico.
But despite the large scale of our operation, we never lose sight of the fact that our customers are on the receiving end of what we do on a daily basis. Our employees are exceptional people, committed to providing the highest level of customer service the industry has to offer. And, when you need us most, we'll be there to show you the value of honest to goodness personal attention.
Great coverages at great rates and value-added loss prevention tools won't provide peace of mind if your insurance company doesn't have the financial strength and stability when you need it most. As a Lancer policyholder, there's no need to worry.
Lancer Insurance Company has earned an A- "Excellent" Financial Size IX rating for financial strength and stability by A.M. Best, one of the most recognized rating systems in the insurance industry.
Click here for the most recent ratings report.
In 1985, the Delaney Brothers built Lancer around a single motto:
The Difference is Our Attitude.
What does that mean?
In short, it means we're honest people with simple goals — to put our customers first, and provide them with the best coverage, customer service and claims handling in the business.
With Lancer, you get people who understand the ins and outs of your business. We have experts trained in everything from state and federal safety requirements, to specialized coverages, to new technologies — all ready to answer your questions and respond to your needs quickly and efficiently.
And when the worst happens, we're by your side to help keep you and your business moving forward. After all, we're all on the same team.
We believe that attitude makes all the difference. And we think you will too.