CarMax, the way your career should be!
Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite (“home”) delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery.
What you will do — Essential responsibilities
Qualifications and requirements
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
At CarMax, our commitment to innovation and iconic customer experiences have made us the nation’s largest retailer of used cars. As the original disruptor of the automotive industry, our “no-haggle” prices transformed car buying and selling from a stressful, dreaded event into the honest, straightforward experience all people deserve. We’ve been raising the bar on customer experiences ever since.
Today, our customers have the ability to buy completely on their terms, whether that’s online, in the store, or using a seamless combination of both. Couple our flexibility with our industry-leading Love Your Car Guarantee (learn more), including 24-hour test drives and 30-day returns (up to 1500 mi.), and today we’re delivering iconic car buying experiences unlike any you’ve seen before.