Feeding Northeast Florida is on a mission to use food as a catalyst to strengthen lives and communities and our vision is access to nutritious food for all. The Referral Coordinator (RC) will receive and coordinate referrals for neighbors in need of food and other social services support along with referral and scheduling for Prescriptive Nutrition and Corner Market appointments, nutrition education classes and SNAP application assistance. The position includes coordinative and administrative responsibilities and will assist in the programmatic development of this initiative. The successful candidate will provide high-empathy, values-aligned service to all clients as their initial point of contact with FNEFL and will collaborate across teams to pilot and implement new systems and ensure quality service to all stakeholders.
Principal Duties & Responsibilities:
This position is hybrid office and community based, residency within our Northeast Florida service area is required. This position involves virtual and on-premises work with occasional travel throughout our twelve-county service area in Northeast Florida including occasional overnight travel. Semi-flexible daily schedule: 40 hours a week or more as needed. Most work will occur during business hours Monday through Friday, 8 am – 5pm. Weekend and evening work may be required, as necessary. A food bank is a warehouse environment; offices experience occasional exposure to environmental effects of operations.
Work can involve any of the following: prolonged periods of sitting and computer work, virtual and in person meetings, and occasional assistance with distribution of food which can involve extended periods of standing, lifting up to 50 pounds and exposure to the outdoors. The physical demands and work environment characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The above job description is not an exhaustive list of duties, responsibilities, and skills of the position. Incumbents will follow any other instructions and perform other related duties assigned by their supervisor.
Your position at Feeding Northeast Florida is not only providing a means for yourself and your family, but you also play an integral role in supporting and providing for your community. You can feel great pride in the efforts you put into your career knowing that you are helping your fellow neighbors each and every day.
We offer full benefits to support you and your family. This includes medical, dental, vision, and life insurance. As well, we have comprehensive 401k plan options; paid time off (including never having to work on your birthday) and paid holidays.
We believe in supporting and lifting up our own. Anniversaries are not taken lightly and are celebrated whether you have been with us for a year or seven. As such, internal advancement is both celebrated and encouraged. From professional memberships to certification programs, we aim to provide personal and professional growth opportunities for all our team members.